Please read these terms carefully before using our services. They outline your rights and responsibilities as a user.
Effective Date: January 1, 2025
By accessing or using Counsel Elevate's website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of the updated terms.
Counsel Elevate provides professional counselling, career guidance, psychometric assessments, and related services. Our services are delivered by qualified professionals and are intended for informational and guidance purposes. We do not provide medical diagnoses or emergency mental health services.
You agree to provide accurate and complete information when registering or booking services. You are responsible for maintaining the confidentiality of your account credentials. Any misuse, unauthorized access, or fraudulent activity will result in termination of access and may be reported to authorities.
Appointments can be booked through our website or by contacting us directly. Cancellations must be made at least 24 hours in advance for a full refund. Late cancellations or no-shows may be subject to a cancellation fee. Rescheduling is permitted subject to availability.
All fees for services are displayed on our website and are subject to change with notice. Payments must be made in full before services are rendered. Refund requests are evaluated on a case-by-case basis. Package purchases are non-refundable but may be transferable under certain conditions.
All content on this website, including text, graphics, logos, and images, is the property of Counsel Elevate and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.
Counsel Elevate and its counsellors are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question. We do not guarantee specific outcomes from counselling sessions.
All client information and session details are kept strictly confidential in accordance with professional ethics and applicable laws. Exceptions apply when there is a risk of harm to the client or others, or when required by law. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.
These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
For questions about these Terms & Conditions, please contact us at info@counselelevate.com or call +91 87963 30819. We are committed to addressing your concerns promptly and professionally.